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A more human approach

When it comes to debt collection, we believe there’s a better way -  one that involves treating you with the empathy and respect you deserve.

Debt Recovery

Personal & B2B


These costs estimate information is provided regarding debt recovery up to a value of £ 100,000.00 where your claim is in relation to an unpaid invoice that is not disputed and enforcement action is not required.

If the other party disputes your claim at any point we will discuss any further work required and provide you with a revised cost estimate if necessary, which could be on a further fixed fee e.g. if a further one-off letter is required, or an hourly rate if more extensive work is necessary.   The fixed fee is £ 850.00 totalling and covers the following:


  • taking your instructions and reviewing documentation;

  •  undertaking appropriate searches;

  •  sending letters before action, and dealing with a settlement.

  •  receiving any payment and sending it on to you.


Should there be no response to the letter before action, for a further fixed fee of £ totalling £ 950.00, we will:


  • draft the claim form and particulars of the claim;

  •  issue the  claim at court by one of our associate solicitor or C Legal executive. 

  •  where no acknowledgement of service or Defence is received, applying to the court to enter judgement in default of a defence;

  •  when the judgement in default is received, writing to the other side to request payment;

  •  if payment is not received within 14 days or the time specified in the judgment, whichever is longer, provide you with advice on the next step and likely costs.



Our fixed fees do not include any disbursements, particularly the court fee for issuing a claim.

Please also note that anyone wishing to proceed with a claim that:


  • if the amount claimed is £10,000.00 or less you cannot recover any legal fees from the other party, even if your claim is successful.

  •  interest and any compensation claimable may take the debt into higher banding with additional costs. Should this occur we will provide you with a revised costs estimate.

  •  the costs quoted do not cover any enforcement action, such as instructing the bailiffs or the Sheriff, if they are required to collect your debt.


Please note the fixed fee is based on a straightforward undefended debt recovery matter and a revised costs estimate will be provided to you upon review of the documentation if the matter falls outside the scope of the above estimate.

Matters usually take between 3 to 9 months from taking your instructions to receipt of payment from the other side, depending on whether or not it is necessary to issue a claim in Court. This is on the basis that the other side pays promptly on receipt of Judgement in default. If the claim is disputed and/or enforcement action is required the matter will take longer to resolve.

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